A message from Porsche Centre Parramatta
Wednesday, 26 March 2020
It’s important that we keep you updated on all that Porsche Centre Parramatta is doing to ensure the safety of our customers and staff as the recent outbreak of the Coronavirus (COVID-19) continues to evolve.
Porsche Centre Parramatta remains open for business. As we continue to operate, we have implemented an extensive list of measures to make hygiene and safety our absolute priority for our staff and customers and ensure we minimise risk for all concerned.
We are adhering to strict hygiene standards by regular disinfecting of high-traffic and high-contact areas such as handrails and customer waiting areas. Social distancing is now a way of life (for now), so, this means no hand shaking or any close contact ensuring to keep a safe distance between all people. Hand sanitiser is available for all staff and guests throughout the dealership. We would ask this be used upon entry & exit from the dealership.
Our cleaners & staff members are going beyond our already high standard of cleaning protocols and have been given strict and detailed instructions on measures to reduce risk. This includes guidance on washing hands, personal hygiene and instructions for immediate self-isolation if they are feeling unwell.
As usual, our Service Department remains open. Bookings may be made using the online booking tool. All service loan cars are washed and sanitised before and after use, this includes exterior and interior door handles, steering wheel and gear paddles, arm rests, screens and switches, gear levers, seat belts and keys.
Prior to commencing work on your Porsche, all contact points will be sanitised, and again on completion of the works. During the service, our technicians use seat covers, steering wheel covers and gloves whilst servicing your car and performing road tests.
New Car & Porsche Approved Sales
Our sales team, as always, are available to assist with your enquiries for all New and Porsche Approved enquiries through our normal channels. For your confidence, all vehicles on the showroom are now locked unless being viewed and are completely sanitised before being locked again, this includes both the interior and exterior of the vehicle. Our range of demonstrators are available to test drive by appointment only.
Please continue to contact us via the normal methods. We will ensure your enquiry is handled in the usual timely and professional manner. We do ask that everyone continues to follow the advice of health authorities in relation to health and well-being, including self-isolation if required.
Our staff are of course available on (02) 9933 8911 should you have any questions or queries and we hope to hear from you soon.
Porsche Centre Parramatta
Phone: (02) 9933 8911
Monday – Friday: 8:30am – 5:30pm
Saturday: 9:00am - 5:00pm
Phone: (02) 9933 8944
Monday – Friday: 8:00am – 5:00pm
Phone: (02) 9933 8928
Monday – Friday: 7:30am – 5:00pm
Porsche Roadside Assist
Phone: 1800 659 911